a. Make sure your mobile devices are connected to the network properly (Wi-Fi)
b .For Android phone users, download the free app by searching "YCC365" in "Google Play Store" or scanning the QR-Code on the camera package.
c. For iPhone or iPad users, download the free app by searching "YCC365" in "App Store" or scanning the QR-Code on the camera package.
2. Connect the Cloud IP Camera
a. Open your APP "YCC365", register a new account or log in your old account b. Add the camera device (You can choose four ways to add your camera) c. When your add your camera, please put your camera in a place where the wifi signal is stable (Put your phone and camera closer)
Cannot Connect To WIFI Successfully? 1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi) 2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel. 3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..
Reset Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.
Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing "di" sound, when hearing 'Reset to be defaulted setting' sound, then camera reset successfully.
3.After the reset, user can start to connect it by WIFI.
Choosing a selection results in a full page refresh.